boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 733 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

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“I bought 4 pieces on the website. 1 of them was completely huge, nothing to do with the size I ordered. Another came in a different color and another, which was a necklace, came all bent.' Obviously I wanted to return it. As I'm from Portugal, I'm the one who has to pay for the return, which would cost me 50 euros, as they sell one thing and when it arrives it's something completely different. I don't recommend it!!!”

Helpful Report

Posted 6 months ago

“CLOTHES DO NOT LOOK OR FEEL ANYTHING LIKE THEY LOOK ONLINE, wanted to try it out and the hoodie was labeled fleece hoodie and looked like one, the mf came in and felt like polyester and trash bag mixed together. BEWARE OF THIS COMPANY!!!”

Helpful Report

Posted 6 months ago

“Horrible service. Lied to me, said if i returned my items i'd get a full refund, i only got 50% refunded. When trying to contact them again via FB messenger they just ignore, time and time again. All the negative reviews are true, unfortunately.”

Helpful Report

Posted 8 months ago

“None of the clothes I ordered were the correct size they label it as. I returned it and hear nothing for one and a half months, tracking said return parcel still in transit. Contact them today to find they allegedly refunded $12 of a $150 order and can’t do anything else about it because “30 days has passed by”. Nobody contacted me at all. Apparently the $12 covered the return shipping. Now I have no clothing and I’m out $150. AVOID AVOID AVOID”

Helpful Report

Posted 9 months ago

“This would be a 0 Star review if I could remove the 1 star!! This company is extremely unresponsive with no ability to reach anyone regarding an order placed over 30 days ago with no delivery. They make you go through a chat line for inquiries to track only to tell you that the package has not been delivered and no resolution. I would never buy another thing from these thief’s!! Stole $235 spent for Christmas gifts never received”

Helpful Report

Posted 9 months ago

“I had a disappointing experience with this company. I placed two separate orders, only for both to be canceled due to items being out of stock. It seems the website is outdated, as the inventory does not reflect actual availability. Almost everything appears to be sold out, which is completely unacceptable. If that’s the case, all unavailable items should be marked as out of stock to avoid misleading customers. Additionally, the customer service was mediocre at best—far below the standard I would expect from a company like this. This entire experience has been frustrating and has made me lose confidence in your services.”

Helpful Report

Posted 9 months ago

“If I could give them 0 stars I would. I have been waiting for my son’s Christmas present for over a month. They have refused to refund my money and keep telling me to wait and hopefully it shows up. It’s past Christmas and still no package and no refund.”

Helpful Report

Posted 9 months ago

“told them I did not want it. But now they demand I return that too or they will not refund the first one. boohooMAN CustOm'er SER VICE (8O5 41O) 56OO Romwe PHO NE NUMbER) +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 All this over a $2 pair of shorts. Stupid to lose a customer over such a small refund. This is major fraud. I am not legally required to pay for unauthorized merchandise I did not order. It will cost me way”

Helpful Report

Posted 9 months ago

“I ordered something from boohooman on November 27th and have yet to receive the item. It's currently been is USPS custody for several weeks now and I know it's not the holidays causing a delay this big when I've ordered several other items from various stores that have all shipped in time. I won't bother with the package once it arrives and will probably update this review if I ever receive it.”

Helpful Report

Posted 9 months ago

“Never got my package. They say it was a wrong address but it was the right one. Do Not recommend this company unless you like throwing away your money.”

Helpful Report

Posted 9 months ago

“Tracking number doesn’t work! I lost my parcel and my money! Avoid this company Greek”

Helpful Report

Posted 9 months ago

“Bought a size 32/30 they sent a 32/38. I reached out to customer service and they wanted a picture of the tag, I knew something was funny there, that didn’t make sense to me. I sent the picture of the waist 32 and that responded that that was the correct size not even acknowledging that there’s a waist size and a length size. Saying I can return them but it’s gonna cost me $7 to return them. Like what? I paid $18 to get them shipped to me. Never again will I buy from them and I will spread the word about how horrible they are.”

Helpful Report

Posted 9 months ago

“Ordinato 5 prodotti e ne sono arrivati 5.”

Helpful Report

Posted 10 months ago

“Kureshi boohooMAN CUSTOMER SE.RVICE +1 8O5-41O 56.OObegan his professional career in advertising, starting with the advertising agency Ogilvy & Mather in 2003 where he went on to become a senior art director.[6] He later moved to the advertising agency Wieden+”

Helpful Report

Posted 10 months ago

“Devon-Anne Group Escalations Team and rest of customers service - total failure. item worth £7 was lost in one of my parcels - a big problem - I feel like the customer is treating me like a fraud… finished shopping at this company.”

Helpful Report

Posted 10 months ago

“Garbage products and their website is designed to make it as hard as possible to return items.”

Helpful Report

Posted 10 months ago

“Garbage company policy Small and flimsy clothes Avoid.Avoid.Avoid.”

Helpful Report

Posted 10 months ago

“I made an order for 55$, the material is so bad and it didnt fit me so i returned it. The refund is 36$ lol. Wheres my 19$? 😂 Good thing i tried them before i make business with them! Never again”

Helpful Report

Posted 10 months ago

“BoohooMAN is scam”

Helpful Report

Posted 10 months ago

“Horrible. Quality is bad. Communication is worse. Rip off! Don't shop there.”

Helpful Report

Posted 11 months ago

boohooMAN is rated 1.7 based on 733 reviews