I placed an order on January 9, 2023, the money was debited but the order did not register. When I went back to track my order I discovered the order was not logged. Checked my account, $216.24 was deducted. Reached out to Boohooman via Customer Service several times and have been given the run around every since. It is now February and still no refund; which was promised to be delivered to my account on January 31, 2023. I have provided all information requested and now, no communications from Boohooman. Reached out last on February 9, 2023, I do not appreciate being robbed, in good faith, I placed an order that unfortunately did not register on their website. In good faith I paid for items with the true belief Boohooman would honor their end of the deal. Unfortunately, good faith only stand on one side; the consumer. I want my money back!!! I will NEVER ORDER OR REFER ANYONE TO THIS DISHONORABLE COMPANY. Deepest Regret, Antonio Ayers