I recently had made 2 orders from this sight the first one being a t-shirt which i ended up returning amongst its arrival since i decided that i would’ve preferred it in another colour, (this was a mistake down to myself for ordering the wrong colour). When returning i was aware that there would be a £1.99 return fee although there was nothing regarding that the delivery i had payed would not be getting refunded. Later that day after retuning i decided to order the same shirt in white which took around 5 days to arrive, (I had spent roughly £10 on each of these shirts). After receiving this see-through, unnecessarily long t shirt which was obviously cheaply made and did not look at all like the picture, i decided to return the shirt in this colour too. 2 weeks later i have received an email stating that the refund amount for each of my orders would be £3.61 out of the £10 which i had spent on each of them. Only £7.22 out of £19.18 will be refunded to me. I emailed them regarding the situation and stating that there was nothing said around the return policy stating that my £4 delivery charge would not be refunded, to which they responded that my delivery charge cannot be refunded as it is a ‘service rendered upon delivering the parcel to me.’ I may potentially be in the wrong here, although i have never from any other sites been refunded so little from the amount that I have payed for items. I do not recommend returning an item unless it’s absolutely not wanted or buying multiple items with the initial intent to return some from here, as there is no point due to the refund amount being so ridiculously low !!