I ordered some clothes for my son from there and it took about a month to get the package. When I received the package it had been ripped and there was tape on it and two items were missing. I contacted support and told them about the two items that were missing and requested them to either be replaced or refunded and was told that they “reviewed” the packing video and show all the items were placed in the package even though two items were clearly missing from the order when we got the package. Support seemed unwilling to resolve the issue and wanted a picture of the package which had already been thrown away since my son had already opened it and was keeping the items he did receive. I won’t be purchasing from here again after the experience I had.