I bought things from boohoo a lot of times, mostly without any issues. Last order (MUK118068749) I got a number of vests (4) and several sunglasses (3). I've never received one pair of glasses, contacted them, was informed an investigation would be launched. Spent almost a month without any feedback, when I reached out again it seemed like they had forgot about it and said they were going to see the CCTV of the packaging to see if the glasses were packed. They said they have been packed and refused to refund me or send me the item.The reality is that I HAVE PAID for the glasses and didn't received them. The glasses were just £3.60, I'm only writing this because of the principle. If they did it with the glasses they could've done it with something more expensive. BOOHOO MAN you just lost forever a client for £3.60. it's really a shame