The worst company; I was misled by a banner on their website that reads "AS OF 5TH JULY 2022, WE WILL CHARGE £1.99 FOR RETURNS. RETURNS ARE FREE FOR PREMIER CUSTOMERS." so I bought premier explicitly for the free returns. Whilst trying to do my return I then was told that the message was incorrect, and that they had removed free returns from premier. When asking then for a refund for the premier I had purchased, they refused. Even though it was their own website that advertised it?! The people I dealt with during customer service were frankly extremely unhelpful. I will never buy from Boohooman again unless this is rectified.