My experience about Bookaway was really bad. We made booking already 6 weeks before the train journey between Luang Prabang and Vientiane in Laos. First they promised, that confirmation would come within 3 days, it did not. Then they said it would come closer to trip date. Finally it would have arrived 3 days before trip, it did not. At last they said, it would come a day before the trip. 12 hrs before the trip they sent me mail, that operator has not confirmed the ticket and that they are returning my money. This was good, but since I really needed to change place we had to book hastily a van ride, which took 10 hrs instead of 2 hrs train ride. So basically, they were all the time selling air to me until the very minute and they let me know that they have everything in control…so I’am very dissatisfied customer. Never gonna use this service again.