They have a phone number yet no one picks up, and doesn’t reply to emails. My boyfriend and I booked 2 separate cabins on a bus from sapa to Hanoi, and they email us on the day of and say the our bus doesn’t have any single cabins available, yet we bought the tickets before? They then tried to switch us onto a different bus but didn’t reply to any follow up emails or calls. Do not use this service. You are better off using any other possible site
5 years ago
Bookaway has a
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