My experience with this company is extremely disappointing!! Please do not order any books from this company!! On December 25,the status of my order from 5 weeks ago showed "Shipment returned to shipper". When I contacted the customer service, the agent named Rachelle informed me that she would order a replacement copy which would be shipped in approximately 3 weeks. This would be satisfactory enough. However today, I received another email from them saying They're sorry to let me know they are unable to fulfill my order of the item, and have issued a refund. Very poor customer service!They are totally SCAM!!