I cancelled my booking. When arriving there, the owner was not aware of whom he was talking too and had to go and check who the booking was made too. He as not dressed properly and approached us in his socks. The room was not quiet what we expected and the toilet had no light. The place looked untidy and we had seen no privacy for the price of the room that was offered. I need to be refunded 100% as Booking.com was not honest about this service at PEERLESS PARK B&B in Kraaifontein, Cape Town. No proper parking. I had to cancel and it was dark to look for another place. We eventually got help from friends we met. This is truly unacceptable. I will be refunded only partly ?? Booking.com never dissappointed us before.
6 years ago
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