Tracy
THIS HOTEL HAS BED BUGS PLEASE BEWARE AND DO NOT BOOK THIS HOTEL!!! My husband and I have been booking.com customers for 8 years and even tho the hotel is mainly at fault here, booking.com has not been helpful at all and told us to get in touch with hotel yet they were the booking agency we went through. Im sorry but having a hotel on your system that has bed bugs is A BIG NO NO! my story down below.. My husband and I went to Malta for a music festival (LOST AND FOUND)and stayed here which was recommended by the festival which is really shocking!! My husband got bit the 2nd night and we complained to the reception which lied and said they get regular checks. Yet we saw a man with a tank and mask go into a room infront of ours to fumigate it. On night 3 i got bitten amd woke up at 3am and found 4 of them. I put in a bottle and went right down to reception which MAISY who shrugged us off saying Malta gets bed bugs all the time this us normal. He gave horrible service. We were forced to sleep in our rented car till we checked into a new hotel!! Now going into 2 and half weeks since this experience with no help from anyone! Appalled!!!
4 years ago
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Booking.com B.V has a 2.9 average rating from 273 reviews
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