I booked a Villa and paid a deposit of €650 which is fully refundable, had to cancel due to Covid and surprise surprise the villa owner said i hadnt paid, had to send proof of payment, was then offered a voucher however opted for refund, now being told refund will take a month with no reason for this, booking.com now washing their hands of any help even though they recommend the villa. I know I will be robbed of my €650, do not use booking.com
4 years ago
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