I am beyond frustrated and disappointed with my experience using Booking.com. I booked a hotel in Florida for my family vacation and paid through the Klarna app, which shows the payment was successfully processed and already paid to Booking. However, I never received any confirmation from Booking.com — no email, no reservation number, nothing. I contacted Booking support, and they confirmed there is no reservation under my name, even though they already received my payment through Klarna. Meanwhile, I’m with my family trying to enjoy our vacation, but hotel prices are going up every day, and Booking is holding my money without giving me any service. This situation has caused unnecessary stress, ruined part of our trip, and completely broke my trust in Booking.com. I do not recommend using this platform, especially when booking with Klarna. You risk losing both your money and your vacation.