Bookmundi referred me to a travel agent in an adjacent country to our destination country. The money was collected through Bookmundi, but all arrangements were made through Say Hueque in Argentina. While the people at Say Hueque were very nice, their response time to inquiries was consistently slow. After final payment, we were promised our final itinerary between 10 and 30 days prior to departure. I inquired about this with Say Hueque and was promised I would receive it shortly. We are currently 7 days from departure and have not received our itinerary despite repeated requests. An email inquiry to Bookmundi several days ago has not received a response. We were planning on doing some final trip planning based on the itinerary, but this is going to be difficult now. This will be my last booking with either company.