Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 811 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maria in Copenhagen was very helpful”

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Posted 33 minutes ago

“The booking experience with Bookmundi was very smooth, quick and easy, they also accept AMEX cards. They also responded promptly to all the questions I had before making the booking. I am looking forward to the trip.”

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Posted 2 days ago

“I had an easy experience booking a tour with bookmundi. The website is very intuitive and easy.”

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Posted 1 week ago

“Sistema di prenotazione semplice e intuibile. In caso di necessità le istruzioni presenti sul sito sono risultate utili e chiare. Nessun problema riscontrato”

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Posted 1 month ago

“Good service and easy going , highly recommend 👌”

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Posted 1 month ago

“Great booking process; easy form to fill in online and got help as soon as I needed it via email”

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Posted 1 month ago

“Excellent booking process. Easy to do online - simple and straightforward plus the 1 query I did have was quicckly solved due to customer service being on hand to help”

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Posted 1 month ago

“too much presuure to pay ahead of schedule like a used car salesperson”

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Posted 1 month ago

Hi, Thank you for the feedback. Really appreciate it. We would like to sincerely apologize if our follow-ups came across as pressuring you for early payment. That was never our intention, and we are truly sorry if it felt that way. Our sole aim was to: a) secure the seats for your trip, and b) secure the additional 15% discount that could only be honored with early payment. Black Week and the following days are exceptionally busy booking periods, and we were not able to fully guarantee seats on your chosen departure without the earlier payment (unless you preferred to forfeit the discount, as also communicated). Our follow-up efforts were therefore meant as an attempt to ensure you could join the tour at the best possible price — not to pressure you in any way. That said, we take your feedback very seriously. We will review the communication for your case internally and see how we can improve going forward. We've sent a gesture of goodwill via email as well. Have a fantastic trip. All the best Rasmus Juul Olsen Founder and CEO Bookmundi

Posted 1 month ago

“I have used this company many times and the prices always bring me back.”

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Posted 1 month ago

“We booked our tour for Sept 18 thru Sept 28, 2026, right after booking we printed the attached Confirmation and Receipt, this had the WRONG tour dates on it, as you can see it says Sept 17 thru Sept 27, 2026. We were worried all night that we had done something wrong when booking. Then this morning we received Confirmation processed email from Bookmundi with the correct dates. There must be a glitch in your software. Also when filling out booking application it jumped around alot when trying to add dates and adding traveler 2 was hit and miss. Again software issues.”

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Posted 1 month ago

“Smooth, Scenic, and Superbly Organized I joined a 6-Day Marangu Route hike with Kilisa Tours, and the whole experience was seamless. The accommodations in the mountain huts were cozy, and the support staff made sure we were always comfortable. Our guide shared fascinating stories about the mountain s history and wildlife. Everything ran perfectly on schedule, and the company s attention to detail was impressive. I ve done many treks before, but Kilisa Tours stands out for their genuine care and world-class service. Couldn t have asked for more!”

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Posted 2 months ago

“Bookmundi has proven to be a good and easy site to book a trip through - again. Last experience was terrific & this one seems to be the same - so responsive to all my queries and respond really quickly!”

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Posted 2 months ago

“I wanted to share my positive experience with Bookmundi regarding my recent 18-day 'Zen and Scenic Japan' tour. The booking process was remarkably easy and hassle-free, which was a huge relief. The customer service team deserves special praise for their patience and polite responses to my many questions, making me feel fully supported. The tour was more affordably priced than similar ones from other companies, and the bonus program was an appreciated addition. Because of this excellent experience, Bookmundi has earned a permanent client. Thank you for such a great journey.”

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Posted 2 months ago

“Very nice booking experience”

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Posted 2 months ago

“The info about the trip is exactly as on the page of the provider and it is neatly organized. The booking process is simple, straight forward and indeed with no extra fee showing last minute”

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Posted 3 months ago

“The info about the trip is exactly as on the page of the provider and it is neatly organized. The booking process is simple, straight forward and indeed with no extra fee showing last minute”

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Posted 3 months ago

“the booking process was very smooth and easy. i really liked the platform itself as the user experience is great. i also want to give a special shout out and thank you to peter for all the support he gave us to our extra requests and questions:) will certainly be using bookmundi in the future again!”

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Posted 3 months ago

“Everything was fast and efficient. Confirmation received does not show trip dates”

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Posted 3 months ago

“I find Bookmundi a trustworthy company - they have kept my deposit as travel credit since my trip was cancelled due to Covid more than 5 years ago - I'll be using this credit for a trip this year. I'd like to say a big 'Thank You' to Peter Adley for his patience and professionalism in helping me with booking a new tour.”

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Posted 3 months ago

“I found that Bookmundi in general and Carla Gonzalez in particular exceeded my expectations. I have an itinerary which is to my entire satisfaction. Many thanks”

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Posted 3 months ago

Bookmundi is rated 4.7 based on 811 reviews