Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 776 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm pleased with the service, information is clear and promptly provided.”

Helpful Report

Posted 4 hours ago

“We booked the Italian Delights tour through Bookmundi. We prepaid for all excursions, so we thought. Once arriving in Italy, we discovered that Bookmundi didn't pass on what excursions we signed up for and after a few days of trying to figure it out we discovered that they undercharged us for the excursions and didn't sign us up for a couple more. So instead of being all set like we thought we had to pay an additional 411 Euros. I would stay away from Bookmundi.”

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Posted 1 day ago

“Such a wonderful experience booking with Bookmundi, it was so straight forward and easy to use and the best price too! Looking so forward to our tour now, thank you!!”

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Posted 2 days ago

“The booking process was easy and quick. Their website was well laid out with good, adequate information to choose the tour that was right for us. Would definitely use them again.”

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Posted 3 days ago

“The information given on the tour was well written, detailed and provided great pictures to showcase what the trip will look like. I reached out to their customer service support team, i was extremely grateful and i give them a 5 star rating answering my questions and letting me know additional information that I wanted to know. The price was reasonable i thought, I chose my particular tour as I am going as a solo traveler and they recommended a great option for me.”

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Posted 4 days ago

“The customer services are very smart and flexible. The customer services are very responsive and flexible with the booking solutions. Great price and looking forward to the trip!”

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Posted 4 days ago

“The customer services are very smart and flexible. The customer services are very responsive and flexible with the booking solutions. Great price and looking forward to the trip!”

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Posted 4 days ago

“Got a very nice call from Maria and all confirmed within a very short time. Thank you and am looking forward to taking the family away soon.”

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Posted 1 week ago

“The booking of my trip on bookmundi was quick and easy. Everything was completed smoothly without any issues and the live chat was fast to activate and got the answers for me straight away.”

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Posted 1 week ago

“Very good personal customer service during booking.”

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Posted 1 week ago

“Bookmundi staff are very helpful, patient and transparent; their guidance is highly appreciated when deciding amongst the various tours.”

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Posted 1 week ago

“We was so happy with this Trip! Lily is an excellent guide, made an interesting tour. We done so much nice tours and all was a so nice. City too in Guilin, boot tour from Guilin to Yangshuo, the night show in Yangshou, the electric scooter trip outside of the city, nice bamboo boat trip, tea picking and tea ceremony, mountain climbing with an unbelievable view!”

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Posted 1 week ago

“Lily es una gran guía, recorrimos con ella Guiin, Longi (campos se arroz),, Bamboo Boat Aling Yulong river, Yangshuo sus alrededores, conocimos una plantación de té, nos explicaron las diferencias entre el té blanco, verde y negro. Lily conoce lugares secretos, y comimos delicioso gracias a sus recomendaciones.”

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Posted 1 week ago

“Hi I am Garina Choong. I am satisfied with your customer service staff, Maria. She had settled my request amicablely. She had done her job well. My rate to her is 5.”

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Posted 2 weeks ago

“I booked a Southeast Asia trip today for my wife and I and the booking process was very easy, smooth and straightforward. The website was designed very well to review all other trips, compare and decide which one suits best for us. It was easy to navigate as well. I would recommend this booking site to my family and friends.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Thank you, Maria the customer service staff has done her job well.”

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Posted 2 weeks ago

“Oh, Bookmundi customer service is satisfactory, Maria who attend to me. She gave a called yestersday to help me settle my request. And she has done it well. My rate to her is 5.”

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Posted 2 weeks ago

“Hi, I am Choong Kim Meng (Garina) I am not happy with your service to urgent reply my email. On 27 June ,I sent a message to Maria until today I still not receive any reply to my request. My request is ,I did not get my Travel Credits US233 , Voucher code BMTCF 34G . I tried a few times to key in the voucher code upon booking for the tour European Vistas BM-37688 but cannot be done , I do not know why. So I email to Maria to request to refund the amount US233 to husband credit card number 5378120000149871 but no reply from her . Can someone help me to answer my request. Thank you”

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Posted 2 weeks ago

“The booking process was smooth and straightforward. The website was easy to navigate. I would recommend this booking platform to a friend.”

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Posted 2 weeks ago

Bookmundi is rated 4.7 based on 776 reviews