If I could give 0 stars I would. I will definitely never use Bookmundi for a trip again. Their company is unorganized and their customer service team is horrible to work with. Make the smart decision and book your travel with a different company. Here's my experience: I went to South Korea last July and now 7 months later, I get an email from Bookmundi saying they were pursuing legal action for a bill of $300 for a transfer in South Korea. I paid the entirety of the trip and that $300 dollars was never on there. I reached out multiple times via email before and during my tour to confirm this transfer and ask how to pay it since it was never added to the bill. I asked my tour director and the driver and nobody could answer my question. Now 7 months later they realized their mistake and want the money and are saying they are going to pursue legal action if it was not paid. I paid it right away, but this invoice should have never been sent because it was their mistake, let alone say they are pursuing legal action against me. Bookmundi customer service you can definitely do better than this.