Hi, I am Choong Kim Meng (Garina) I am not happy with your service to urgent reply my email. On 27 June ,I sent a message to Maria until today I still not receive any reply to my request. My request is ,I did not get my Travel Credits US233 , Voucher code BMTCF 34G . I tried a few times to key in the voucher code upon booking for the tour European Vistas BM-37688 but cannot be done , I do not know why. So I email to Maria to request to refund the amount US233 to husband credit card number 5378120000149871 but no reply from her . Can someone help me to answer my request. Thank you