This company processed my credit card knowing that the tour they were selling me was not available for the date I booked. They requested that I switch my purchase to another tour. The tour they wanted to change it to did not fit our schedule. I requested a refund and was told I would get one. However, it has been several weeks now and I still have not received the money. I paid them over $300 and they have not returned any of it. Don’t trust them!!
Posted 2 months ago
Hi,

Thanks for your review.

These are special times and we were unfortunately not aware that the tour you booked was not available. However, we actually did process a full refund of the USD 300 the moment we were notified. We have reached out in a separate mail as well.

Have a great day ahead.

Best,
Sarah
Head of Customer Service
Bookmundi
Posted 1 month ago
Bookmundi is rated 4.72 based on 298 reviews

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