Our account rep, Danielle, was fantastic. She was very proactive in suggesting items that might work best without our needs. We decided on a few different items and she helped us through the process from the beginning to the very end. It was effortless for us and I really appreciate the excellent customer service BookPal provides. We are very happy with our company-branded items and I would absolutely use them again on future projects, as well as recommend them to industry peers. Thank you, BookPal!