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BookPal Reviews

4.8 Rating 910 Reviews

96 %

of reviewers recommend BookPal

Company Reviews

Product Reviews

4.8

Based on 910 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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BookPal 5 star review on 19th July 2021

BookPal 5 star review on 6th October 2020

BookPal 2 star review on 23rd July 2020

BookPal 5 star review on 13th May 2020

BookPal 5 star review on 19th March 2020

BookPal 5 star review on 14th February 2020

BookPal 5 star review on 14th February 2020

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first experience ordering through BookPal. It certainly met all my expectations. Because my husband and I have moved so often 14 times, I have had to switch from physical books to ebooks. But the 50th book in a series and commemorative necklace were a deal I could not resist. They arrived right on scheduled, and exactly as advertised.”

BookPal 5 star review on 14th February 2020

Helpful Report

Posted 3 years ago

Thanks for sending in your review, Carole. We're so glad to hear you were pleased with the delivery, and we hope you enjoy your necklace and the Hardcover of "Golden In Death." Have a golden week!

Posted 3 years ago

“BookPal has been an excellent book provider for me. I'm an author of a recently published book and wanted to purchase additional books and BookPal had great discounts. After I made my first purchase, BookPal sent me a $25 coupon for additional purchases and when I went to use it later, it didn't work. I called customer service and spoke with someone who helped me get another code and work it out. I was grateful and impressed with the excellent customer service, and they honored my $25 off that meant a lot to me! I would definitely buy from them again!”

Posted 1 week ago

“I truly enjoyed my experience with BookPal. The customer service and quick delivery were impressive. I would definitely use them again.”

Posted 2 weeks ago

“Book pal has a wide selectional of books and they are very quick to respond and send out orders. Colorado Snowsports Museum gift shop”

Posted 2 weeks ago

“Stefanie at BookPal was wonderful to work with on our bulk order! The ordering process was very simple and our books were delivered smoothly and ahead of schedule.”

Posted 2 weeks ago

“quick and easy to work with!”

Posted 3 weeks ago

“My experience with BookPal was excellent. They gave a great discount so we could give a Ready to Read book to all the schools in our county. They gave us a quote promptly and shipped the books within the week. I was very happy with the service.”

Posted 1 month ago

Thank you for the positive feedback, Priscilla! We are so happy you received all the books you were looking for. We look forward to working with you again in the future. :)

Posted 3 weeks ago

“Great one-stop shop for class packs of the same book! Shipping is average, no complaints. Books are expected quality. Got exactly what I ordered.”

Posted 1 month ago

“I needed to order 1350 books of the same title (Gooseberry Park) for our district wide "Family Read Aloud". I want to thank September Phoenix for her help with getting such a large quantity, at a great price and to get them shipped to arrive earlier than needed. She was wonderful to work with and responded quickly to each concern. Superb customer service all around! Thank you!”

Posted 1 month ago

Thank you for your kind review, Diana. Hearing back from you means a lot and our team was happy to assist you! We look forward to working with you again and hope you enjoy your books. :)

Posted 3 weeks ago

“Quick, easy, convenient and a delight to work with the staff.”

Posted 1 month ago

“We researched several similar companies seeking pricing quotes for a bulk book order. Of nearly a dozen others, Book Pal exceeded customer service and had the best pricing. Also, the quote was delivered quickly, and the website checkout and payment process were easy. Every staff member we spoke with gave friendly, efficient, and helpful service. We're grateful to find such a great company!”

Posted 1 month ago

Hello Rebecca! Thank you so much for your kind feedback! We are glad to hear from you and we were happy to help you with your order. Looking forward to working with you again. :)

Posted 3 weeks ago

“Ordering process was easy and the books arrived quickly.”

Posted 1 month ago

“Thank you for working with us to get these books into kids hands.”

Posted 1 month ago

“Lauren Horn was great!”

Posted 2 months ago

“Staff were prompt to communicate and quick to resolve the issue.”

Posted 2 months ago

“Very good service.”

Posted 2 months ago

“Excellent service. Excellent price.”

Posted 2 months ago

“Very easy to work with, the website was fantastic. I had to call customer support to ask a question and they were prompt and helped me.”

Posted 2 months ago

Thank you for the positive review, Lisa! We were happy to assist you and look forward to working with you again.

Posted 2 months ago

“BookPal has assisted our PTA for the last two years in helping us find the appropriate level books in both English and Spanish to gift our student body for the holiday break. Besides the excellent quality products and selection of books we have purchased, the customer service both years have gone above and beyond. Both reasons are why I would encourage anyone to go through BookPal.”

Posted 2 months ago

Thank you for the positive review, Suzette! We're delighted that everyone enjoyed their selection of books and we are looking forward to assisting you with more projects in the future. :)

Posted 2 months ago

“We had a great experience with Book Pal. The staff was communicative and accommodating and the books arrived earlier than expected!”

Posted 2 months ago

Thank you for your kind words, Jen! We hope you enjoy your books! :)

Posted 2 months ago

“Great staff - easy placing large orders. Only seems like were shorted 4 books.”

Posted 3 months ago

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BookPal is rated 4.8 based on 910 reviews