BookPal Reviews

4.86 Rating 525 Reviews
97% of reviewers recommend BookPal
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Phone:
866-522-6657

Email:
info@book-pal.com

Location:
18101 Von Karman Ave.
Ste 120

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
99%
on-time delivery
97%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
5
Matt P
"Sooks were lost by USPS and BookPal got us hooked up within 24 hours. These guys communicated efficiently and often, and there was never any doubt that they would deliver. Highly recommend this company and their folks!!"
Posted 1 week ago
4
Lisa S
"Outstanding customer service. Fast shipping. Great pricing. A handful of books came with small tears or bent covers but since they were extra copies we did not return. WP Elementary School 450 copies of Masterpiece"
Posted 3 months ago
"As a 30-year professional speaker, and author of six books, I need an organization that I can depend on. I've been depending on BookPal for five years now to get books to me, my training sites, and client's locations, and they have never let me down. The people, and their commitment to excellence makes them not just my vender, but my partner."
Posted 5 months ago
"We ordered 4 titles, you shipped them separately, but invoiced in only one document. This split shipping caused problems on customs, this books had final destination Peru. We still can't get them all out from customs."
Posted 3 months ago
Hi Ricardo, thank you for your review, we appreciate the feedback. Customs regulations are out of our control, but we can reach out to try and resolve the situation on your behalf. A member of our Operations team will be in touch shortly.
Posted 3 months ago
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BookPal is rated 4.86 based on 525 reviews

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Alice, Customer Support