BookPal Reviews

4.8 Rating 932 Reviews
97 %
of reviewers recommend BookPal
4.8
Based on 932 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read BookPal Reviews
Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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BookPal 5 star review on 19th July 2021
Deborah
BookPal 5 star review on 6th October 2020
Jessica H
BookPal 2 star review on 23rd July 2020
New U
BookPal 5 star review on 13th May 2020
Steve M
BookPal 5 star review on 19th March 2020
Anonymous
BookPal 5 star review on 14th February 2020
Stephanie F
BookPal 5 star review on 14th February 2020
Carole M
13
Anonymous
Anonymous  // 01/01/2019
Ordered several hundred books of different titles for students. When I encountered a small problem of some of the books I wanted being out of print, the book pal team reached out directly and were very quickly able to help me get everything taken care of, and even made sure to communicate about when each title would be delivered. Do wish the website was a little more accurate in the first place, but very good customer service, reasonable prices, and speedy delivery.
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Posted 11 months ago
Great service
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Posted 11 months ago
BookPal has been an excellent book provider for me. I'm an author of a recently published book and wanted to purchase additional books and BookPal had great discounts. After I made my first purchase, BookPal sent me a $25 coupon for additional purchases and when I went to use it later, it didn't work. I called customer service and spoke with someone who helped me get another code and work it out. I was grateful and impressed with the excellent customer service, and they honored my $25 off that meant a lot to me! I would definitely buy from them again!
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Posted 1 year ago
I truly enjoyed my experience with BookPal. The customer service and quick delivery were impressive. I would definitely use them again.
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Posted 1 year ago
Book pal has a wide selectional of books and they are very quick to respond and send out orders. Colorado Snowsports Museum gift shop
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Posted 1 year ago
Stefanie at BookPal was wonderful to work with on our bulk order! The ordering process was very simple and our books were delivered smoothly and ahead of schedule.
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Posted 1 year ago
quick and easy to work with!
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Posted 1 year ago
My experience with BookPal was excellent. They gave a great discount so we could give a Ready to Read book to all the schools in our county. They gave us a quote promptly and shipped the books within the week. I was very happy with the service.
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Posted 1 year ago
Thank you for the positive feedback, Priscilla! We are so happy you received all the books you were looking for. We look forward to working with you again in the future. :)
Posted 1 year ago
Great one-stop shop for class packs of the same book! Shipping is average, no complaints. Books are expected quality. Got exactly what I ordered.
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Posted 1 year ago
I needed to order 1350 books of the same title (Gooseberry Park) for our district wide "Family Read Aloud". I want to thank September Phoenix for her help with getting such a large quantity, at a great price and to get them shipped to arrive earlier than needed. She was wonderful to work with and responded quickly to each concern. Superb customer service all around! Thank you!
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Posted 1 year ago
Thank you for your kind review, Diana. Hearing back from you means a lot and our team was happy to assist you! We look forward to working with you again and hope you enjoy your books. :)
Posted 1 year ago
Quick, easy, convenient and a delight to work with the staff.
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Posted 1 year ago
We researched several similar companies seeking pricing quotes for a bulk book order. Of nearly a dozen others, Book Pal exceeded customer service and had the best pricing. Also, the quote was delivered quickly, and the website checkout and payment process were easy. Every staff member we spoke with gave friendly, efficient, and helpful service. We're grateful to find such a great company!
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Posted 1 year ago
Hello Rebecca! Thank you so much for your kind feedback! We are glad to hear from you and we were happy to help you with your order. Looking forward to working with you again. :)
Posted 1 year ago
Ordering process was easy and the books arrived quickly.
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Posted 1 year ago
Thank you for working with us to get these books into kids hands.
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Posted 1 year ago
Lauren Horn was great!
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Posted 1 year ago
Staff were prompt to communicate and quick to resolve the issue.
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Posted 1 year ago
Very good service.
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Posted 1 year ago
Excellent service. Excellent price.
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Posted 1 year ago
Very easy to work with, the website was fantastic. I had to call customer support to ask a question and they were prompt and helped me.
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Posted 1 year ago
Thank you for the positive review, Lisa! We were happy to assist you and look forward to working with you again.
Posted 1 year ago
BookPal has assisted our PTA for the last two years in helping us find the appropriate level books in both English and Spanish to gift our student body for the holiday break. Besides the excellent quality products and selection of books we have purchased, the customer service both years have gone above and beyond. Both reasons are why I would encourage anyone to go through BookPal.
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Posted 1 year ago
Thank you for the positive review, Suzette! We're delighted that everyone enjoyed their selection of books and we are looking forward to assisting you with more projects in the future. :)
Posted 1 year ago
BookPal is rated 4.8 based on 932 reviews