They kept my money for 3 weeks for a book that was not is stock but appears as such on their site(they haven't corrected that still). I had to contact them otherwise I would just loose my money. The book now is OOP and if found costs way more. The only thing they had to say was "we're sorry". I had problems with customer service every time I ordered (lack of info for delivery on their part etc), but this was infuriating .
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