The customer service does not reply to their emails. I ordered a boomf box for valentines with the site saying 6-9 shipping days with that in mine I order early and it still didn’t show up until the 27th of February. I was happy to finally receive it but upon giving it to my boyfriend it didn’t explode with confetti as pictured in the videos..instead we basically had to push on the back and rip away at the sides. Not what is instructed to get it to pop. At that point any element of surprise was ruined. Completely disappointing.
