I paid extra for the USA Domestic Tracked Shipping (cost about 3 dollars extra, and said 2-5 business days). Not only have I still not received the package that I ordered on November 3rd (9 days ago!), but I have sent a message to their FAQ email two days ago, and I still haven't gotten a response other than a "Thanks for your inquiry" email (just a confirmation reply). If I could give a zero star, I would. I am absolutely unsatisfied.
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