Worst service. Parcel wasn't delivered because i didn't include a number but i always get my parcel's delivered even when i only include my postal code. Spoke with an agent and was told nothing could be done since i didn't include this. Not even a reship since they said they couldn't refund...anyways would advice my folks interested not to even bother and would narate this experience. To me its just a real off on stealing money from people, especially during this crisis.