I ordered Duo queue boosting service for Plat 2 -> Plat 1. The booster wasn't good so I lost games and dropped to Plat 3. Then, the booster rage quit without saying anything to me so I had to wait for him to come back for an hour thinking he would come back (-but he didn't). So, I contacted customer service for the refund. This guy 'John' from customer service was the rudest and unprofessional with huge ego I've ever seen of CS tries to play words with me to not give refund. He tried to blame me as saying, 'customer is underperforming and the booster is not magician'. I knew the booster is not the magician when he picked Master Yi at Plat~Diamond elo, ordered stupid calls, inted hard, fought teammates over chat, then rage quit. He's a human, too. I get it. But, what is the point of using boosting service if I perform well enough to carry myself? I know myself is not performing well these days since I failed and dropped from Diamond promos. This John from customer service is just horrible with attitude. He blames everything on me and he won't refund. Then, he blocked my email and the account from the site so that I can't claim back. So, I wrote bad reviews on some web sites, then this John replied on one of the web sites saying like, 'You suck and I can't give you full refund because you suck'. Yet, he still doesn't realize that he and I both agreed on the term that Duo queue boosting is harder than the solo queue boosting which is the reason I paid extra 60% of the price because we know duo queue needs more time and efforts. If he was going to blame customers for being bad at the game, why does he even run a boosting service? Nonsense. Boosting my rank to the desired tier is what he promised, and I paid for that service. If a merchant can't provide the merchandise he promised, he must give the money back to the customer. I even got dropped to the lower tier. This is disgusting. He said he would only give me a partial refund but it also hasn't even refunded yet. All in all, I've lost my money ($160.36) and I'm dropped to Plat 3. This scam business should be reported. Don't use this website, it's fraud.