Delivery of my gas cooker went as planned BUT should you need to contact Boots Kitchen Appliances like I did because of a faulty appliance they are an absolute nightmare. The telephone number given is just an automated menu line and you can't speak to anyone. Try emailing I hear you say - well I would have but there is no email address on their website. I tried the messaging box on their website but that didn't work the first day I tried so I had to resort to typing and posting a letter! Someone eventually contacted me for a repair which I didn't want - all I wanted was a refund or at worst a replacement. Don't touch this company with a "bargepole".