Terrible Customer Service.
Delivered fridge and two shelves had minor damage to silver trim. Rather than reject them, gave Boots the chance to send out replacement parts. Big mistake.
Four months later after numerous emails, failed delivery dates, and five separate deliveries of the wrong parts, they say can’t get silver trim and I will have to accept white trim. Would not use them for anything again. Don’t be fooled by the Boots name, the customer service is terrible.
Never get to speak to the same person and nobody takes responsibility to resolve the matter.
5 years ago
Boots Kitchen Appliances has a
2.4
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47
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