I ordered something as a gift but was sent an advent Callander instead. Customer services have been very unhelpful- 1. Told me I would have to go into a shop during Covid restrictions and return the calendar before they would send the item I had paid for. 2. When I queried this I was told the item I had ordered was out of stock so I would be credited instead. According to the website the item is NOT out of stock. 3. Boots say I still have to hold on to the calendar and return it “when it is safe to do so”, even though by then Advent will be long gone. 4. I offered to find a worthy recipient (volunteer) to donate the calendar to but Boots are too mean and want it back regardless. I am very disappointed at their responses and lack of understanding.