I ordered items on 1st December but stil nothing has arrived I have sent four dais and called loads but nobody answers their phones just a recorded message saying they had an issue with Royal Mail delivering and that they're confident that all orders wil arrive by 14 th December.i will believe it when I see it.so frustrating and I wil never order fro them again I advised in my emai if they don't deliver then I want a refund but as I say they just ignore all ears and don't answer their phones either.what are customers east to do.its ridiculous.really bad customer care.