My husband drove all the way to Gatwick to get a PCR test for himself and our son. My son's test came through but not my husband's test. He has rang twice and waited patiently. Unable to begin the long drive to the port ferry. As there are fewer sailings, there is limited scope for travel anyway. It now looks like he will have to book another two tests as by the time these ones come through they will be out of date. Added to the problem is booking follow up tests in their destination country. Appalling service that may cost him is job.
