Visited Milton Keynes store in shopping centre at weekend to be told that the L’Oréal lady does not work weekends and has the key to all the drawers. I have never heard of anything so ridiculous and it meant I could not get any advice on any of the products or buy what I wanted as the drawers were all locked with the extra stock in them and the shelf was empty of the shade I needed. Crazy way of conducting business and I won’t be shopping there again.