Have £60.00 on my advantage card. When I buy anything points go on but won’t let me use them. I need the card transferred to a new one but for 18 months have tried and tried to speak to the customer service about this and held on each time for over Half an hour and never got through. I cannot believe the awful service. Well it is not a service at all. Although I like the product I will stop going to boots. They have my email address. Maybe they will give me the courtesy of a reply.