I ordered a lateral flow test kit from you on the 20 November as yet I haven’t received it yet I tried to contact you over a 5 day period nothing I now don’t need it as my holiday is over how ever I would like a refund please. Order number B47-6020-2425 and don’t say ring the help line I spent 5 days 120 minutes on my phone please respond you let me down badly I needed this test kit now I don’t
