I visited Boots at Tonbridge in December last year. I spoke to a member of staff called Charles. My enquiry was about the product No 7 highlighter,he was very knowledgeable about the product and his customer service was excellent. In fact I have brought many No 7 make up products in the past from other Boots stores and but never received such great customer service like I got with Charles. Well done Charles you deserves recognition for being amazing.