Ginny Goddard
I placed an order on 6th December. I realise that its a difficult time for companies so try to remain composed when all of the order apart from the £118 perfume arrives. As i had an email saying items may come seperately I wait patiently. In the end i called to find out it was never coming. I was offered a refund as four days before Christmas isn't long enough to resend. I take the refund and have to make the hour long trip to purchase a bottle from the shop. The refund never arrives. I call again only to find out they cannot refund with out filling in a declaration form which the last guy never even mentioned! Now my £118 has been with boots for over a month and I wont get it back for another 3 weeks? what a complete joke. Won't be ordering off them again. I will go elsewhere. I know companies make mistakes but this is ridiculous. Patience has worn out.
9 months ago
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