Placed an online order and when it arrived one item was missing. Boots promised me 500 points to make up for this but over one month later I’ve yet to receive these points. This is despite several attempts at me chasing them up. Either my attempts get ignored or answered in a very dismissive way. Clearly very little care when it comes to customers service. Never experienced such problems with Superdrug so will be using their online services from now on instead.
3 months ago
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Boots has a 2.8 average rating from 1,612 reviews

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