Myself and my sister both saved up our boots points to treat ourselves and when we went into the store to spend it my sister was told her card was invalid yet she managed to collect over £20 pounds in points and I got told I can only spend £5 of my £13 in points. Due to the deceit and False advertisement we are no longer using the boots store. I’m outraged that they can even do this to their loyal customers. We will now be going to Superdrug where they actually keep to their word and don’t steal off their customers. The boots company is struggling at the moment but they shouldn’t be taking it out on their customers. I strongly recommend you AVOID
2 years ago
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Boots has a 2.7 average rating from 1,781 reviews

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Alice, Customer Support

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