I ordered on Sunday for some 4 new make-up products and paid for next day delivery. When I received my delivery there was only one product in the packaging! So I read online that sometimes they split delivery so I decided to wait a few hours, but obviously still nothing so I gave them a call and one gentleman said he would call me back and would get this sorted... Few more hours go by and still no call back so I called them back myself and spoke to another gentlemen as you could probably tell I wasn't at my happiest! But the gentlemen on the phone was very helpful and sent out a new delivery for me which would come the following day and refunded me back the money I spent on delivery so i was very pleased that it got sorted out in the end, but for the other gentlemen he was very unprofessional! I will buy again but with caution.