A female friend of mine (70yrs), visited the Boots store in Rochdale at 3pm Tuesday Jan 19th this year. Unfortunately she had a severe bout of dizziness. The store staff immediately took control making her feel comfortable and reassured. They contacted me by phone and directed me to the stores loading bay where they met me on arrival. They took me via the lift to collect my friend and via the lift, back to my car. We cannot praise them highly enough. Thank you Donna O, Hollie, Cath and Sam. My friend has fully recovered.