Lynn Hardie
Awful service. I ordered some items specifically because there was a free gift with the purchase. My order was supposed to be delivered to my local store, but somehow got lost. I had been waiting for around 3 weeks. I was offered a reorder or a refund. I asked if I would still receive my free gift if I reordered but was told it wasn’t possible. I asked if next time there was a free gift promotion could I be sent one and was told it wasn’t possible. I was offered advantage points, but I don’t or want to use a card. Basically treated with an “oh well” attitude. It’s no wonder they have so many bad reviews. I’ll spend my money elsewhere from now on.
1 year ago
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Boots has a 2.7 average rating from 1,770 reviews

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