Pharmacy: left hand does not know what right hand is doing.
They have to order meds though their distinct or, who also owns them, unlike independent chemists who can order from many sources.
They loose,prescriptions, are disorganised, slow as molasses.
Pharmacy in Boots is incidental to perfumes, which they keep track of.
Wait 30 mins,to hand in a prescription, no privacy and a pokey corner, with high staff turnover.
Go to an independent.
We only go because it's right near the bus stop, and it's hard to change old habits.