If I could give less than a star I would. Horrible customer service. I ordered something online and they didn’t even ask me to confirm the delivery address, it went straight to check out. I paid and got confirmation with the wrong address. I tried to cancel or edit the address immediately, but it didn’t work. I then tried to call the next day (the lines are closed on the Sunday, when I placed the order). The lady over the phone was rude and hung up the call, saying that she can’t do anything and I should try talking with Royal Mail. I bought the item as a Christmas present, now I have nothing to give to the person… not only that; the item was worth over £300!! You just stole my money, delivered the item to the wrong address and you don’t care. I just wish you go bankrupt, you don’t deserve to have customers. Never using boots again, they don’t care for the customers. Merry Christmas, enjoy my money!