One online order for standard items to click and collect was split into two separate packages. Only one has been delivered to store and collected by me with the app stating the other has been collected (untrue). The store staff have checked their system to confirm not yet received. Unhelpful online response from Customer Services other than to wait another 7 days past original EDD.!! Hopeless system and service and currently £70 adrift with no refund offered. AVOID !!
