Text message advice that prescription is ready rarely works, but mentioning this in store resulted only in a very rude response. Reported this and other issues via the feedback address printed on the prescription bag and honestly expected to be contacted for more details, but wasn't. Tried to write a review at https://www.boots.com/online/pharmacy/reviews but adding a review not possible (yes, I do have a login). Given up with them now and will ask GP surgery to send my prescriptions to a different pharmacy.
