I ordered 3 gifts for my husband’s Christmas. Received the confirmation showing delivery a week hence but delivery to the last person I sent a gift to 2 years ago. I didn’t enter any delivery nor was asked. Contacted Boots (not easy). They can’t cancel nor change the delivery address. The recipient who does not live near me must either refuse the parcel or accept and return to their local Boots for refund. The gift is not for them!! Absolutely useless customer service I won’t be buying again that’s for sure. What a headache
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