We purchased a very expensive Dyson hairdryer for £330, we didn’t think it was worth the price and returned it back to Boots.
We used the Boots return portal and tracked the parcel via Royal Mail back to the Boots return center and now Boots are refusing the refund or return our Dyson.
We are now £330 out of pocket and minus the Dyson and Boots are not interested.
This is theft and a crime.