Awful customer service. Ordered a very expensive perfume for next day delivery. Shows it was delivered to a door and a signature but both not myn. After reaching out it’s over 2 weeks and constant calls and emails with no response or a basic reply and having to go through 20 different options on the phone. I’m still out of pocket £150 with non perfume and having to hit something else as it was a gift. What’s taking so long to investigate!! Been nearly 3 weeks ffs useless 😡
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