Ordered baby milk and food online to collect at Heathrow airport Terminal 3 before our flight, and when we turned up some of the milks I had ordered were missing and they had no more in stock. We was offered another brand of baby formula, but anyone with a baby will know you can't just change a baby from one formula onto another, so the only option they gave us was to take the different formula or to hope our baby wouldn't go hungry on holiday. Not the stressful start we wanted to a relaxing break away. Shockingly bad customer service from boots.
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